Zhanxin offers customers product expertise and skill-enhancement sessions, such as ACE engineer certification, ACP service partner qualification training, and ACA sales engineer proficiency courses . These programs aim to drive customer success and foster mutual growth.

Professional engineers and technicians from Zhanxin travel to the customer's location to perform full-screen calibration for their display equipment.

Professional engineers and technicians from Zhanxin travel to the customer's location to perform full-screen calibration for their display equipment.

Zhanxin sends skilled engineers to the customer's event venue to offer technical support, ensuring the smooth execution of their business activities.

Engineers and technicians from Zhanxin visit the customer's site to provide technical advice on cleaning, helping remove dust and impurities from the display surface and keeping the screen mask tidy.

Zhanxin can send engineers and technicians to the customer's location to troubleshoot screen issues, perform repairs and debugging, and solve various problems that arise during the display 's use.

Customers can purchase original spare parts for repair and replacement purposes, guaranteeing the optimal quality of their products.

If a customer's display or module malfunctions, they can send the defective parts to Zhanxin's designated after-sales service center for repair. Once fixed, Zhanxin will send them back to the customer.

Zhanxin caters to customers' needs for screen dismantling and reinstallation, providing professional services including disassembly, transportation, and engineering installation. This ensures the work meets the agreed schedule and quality standards, reducing the need for customers to invest in new screens.

Zhanxin provides customers with a one-stop service covering site surveys, steel structure design and installation, screen mounting, as well as software and hardware setup.

These plans extend the product's warranty period beyond the standard term, encompassing remote technical support, defective part returns, and on-site service. They aim to maintain stable equipment operation for a longer duration.

Zhanxin designs tailored maintenance services based on customer needs, including remote technical help, defective part repairs, on-site support, regular inspections, training aid, and other customer-specific requirements. These services ensure the system equipment receives all-round technical protection.